Q: Do I need to have a USI number (Unique Student Identifier) to complete a CPR or First Aid course?
Yes, it is compulsory to have a USI number before undertaking any Vocational Education or Training in Australia. Click here to create your USI. Click here if you have forgotten your USI. PLEASE NOTE: A STATEMENT OF ATTAINMENT CANNOT BE ISSUED WITHOUT A VERIFIED USI NUMBER.
Q: Will I need to provide relevant information to First Aid GC for mandatory government reporting?
Yes, RTO’s and other educational institutions are required to undertake reporting to the government through AVETMISS (Australian Vocational Educational and Training Management Information Statistical Standard.) You must supply this information to meet enrolment requirements. Those who do not supply this information will not be issued with certifications until they do. This is a mandatory government requirement and is not negotiable.
Q: Are these certifications Nationally Recognised?
Yes, these certifications and our training services are Nationally Recognised. First Aid GC provides Nationally Recognised Training on behalf and in partnership with Synergy Central (Registered Training Organisation 31486).
Q: Will I receive my certificate on the day of the practical course?
Yes, you will receive a PDF Certificate via email, once all assessments have been completed and your USI Number has been verified. Hard Copy Certificates can be issued with suitable prior notice.
Q: Do you offer on-site training?
We do offer on-site training on the Gold Coast. Please call Luke on 0401 276 768 to organise an on-site course.
Q: How often do I need to renew my certifications?
The CPR Certification is due for renewal annually and the First Aid Certifications are due for renewal every 3 years.
Q: What is your current Cancellation Policy?
We respect that your time is valuable and we appreciate that you understand ours is too. As a business, we have a 24 hour Cancellation Policy for our courses. If 24 hours prior notice is not received, you will be charged the full course fee.
Q: Do you pay any external organisations/individuals a referral fee?
Yes, we do pay external organisations/individuals a referral fee for sourcing large courses.