Will courses still be conducted during the COVID-19 Pandemic?
All course participants will be required to read and agree to the policy below. COVID-19 Information for Course Participants: Please do not attend any of our courses if you: 1. Have any flu-like symptoms including fever, cough, sore throat and/or fatigue 2. Have been in contact with a suspected or confirmed COVID-19 case. 3. Have…
Read MoreAre your certifications Nationally Recognised?
Yes, our certifications and our training services are Nationally Recognised. (Synergy Central Pty Ltd (RTO 31486) ABN 86 117 916 328 Trading as First Aid GC Training.) https://training.gov.au/Organisation/Details/31486
Read MoreWhat is your Cancellation Policy?
Booking Cancellations & Refunds: A full refund of course enrolment fees will be issued if a course is cancelled by First Aid GC for any reason. We respect that your time is valuable and we appreciate that you understand ours is too. A full refund is available if you cancel with at least 48 hours…
Read MoreCan I just complete a First Aid Course as I already have a CPR Certificate?
No, as every First Aid Course (HLTAID003 or HLTAID004) includes Cardiopulmonary Resuscitation (CPR) as a compulsory unit of study. Please ensure your First Aid Certificate is up to date before enrolling into a Cardiopulmonary Resuscitation Course (HLTAID001).
Read MoreWhat are the requirements to complete a course with First Aid GC?
All participants are required to complete two minutes of uninterrupted CPR on a manikin placed on the floor. If you are unable to complete this mandatory element of the training, we cannot issue a Nationally Recognised Statement of Attainment. However, we can issue a Statement of Attendance. Participants must also have a good understanding of…
Read MoreDo I need a Unique Student Identifier (USI) to complete a course with First Aid GC?
Yes, it is compulsory to have a USI number before undertaking any Vocational Education or Training in Australia. Click here to create your USI. Click here if you have forgotten your USI. All course participants must supply a valid USI number in their enrolment form at least 24 hours before the course. A Statement of Attainment cannot be issued without a valid USI…
Read MoreWill I receive my certificate on the day of the practical course?
Yes, you will receive a PDF Certificate via email, once all assessments have been completed and your USI Number has been verified.
Read MoreWill I need to provide relevant information to First Aid GC for mandatory government reporting?
Yes, RTO’s and other educational institutions are required to undertake reporting to the government through AVETMISS (Australian Vocational Educational and Training Management Information Statistical Standard.) You must supply this information to meet enrolment requirements. Those who do not supply this information, will not be issued with certifications until they do. This is a mandatory government…
Read MoreHow often do I need to renew my certifications?
Provide Cardiopulmonary Resuscitation (HLTAID001) is due for renewal annually. Provide First Aid (HLTAID003) is due for renewal every three years. Provide an Emergency First Aid Response in an Education & Care Setting (HLTAID004) is due for renewal every three years.
Read MoreDo you offer onsite/workplace training?
Yes, we do offer onsite training throughout South-East Queensland and Northern New South Wales. Please click here for further information.
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